Event Cancellation and Substitution Policy

CHIA is committed to supporting our members, and understand that adjustments sometimes need to be made after an event registration has been completed. All requests must be submitted in writing and include the registrant’s full name, email address, and event description. Submit written requests to Register@CaliforniaHIA.org or fax to (559) 251-5836.

Substitutions

Registrants unable to attend an event may send a substitute. The appropriate member or non-member fee will apply to the substitute, and any rate difference must be paid in full at the time of request. Substitutions may also be completed on-site.

No-Shows

If you do not submit a written cancellation request within the eligible time-frame, and/or do not attend the event, full registration payment is required and non-refundable.

Cancellations

Seminars/Webinar
Cancellations received at least seven days prior to event are eligible for a partial refund, less the appropriate cancellation fee. Cancellations received within seven days of the event are not eligible for a refund. Attendees may receive a partial credit, less the appropriate cancellation fee, to be used towards a future CHIA event. All credits must be used within 12 months of canceled event.

Convention/Pre-Convention Tutorials
Cancellations must be received on or before the published advance registration date, May 26, 2016, to be eligible for a partial refund, less the appropriate cancellation fee. Cancellations received after the advance registration date are not eligible for a refund. Attendees may request a partial credit, less the appropriate cancellation fee, to be used towards a future CHIA event. All credits must be used within 12 months of canceled event.

Note: Those that join CHIA, by paying the AHIMA Member in CA fee, will not be refunded the $50 membership portion of the fee paid. The event cancellation fee will also still apply.

Event Cancellation Fees:

  • Seminar: $30
  • Coding Workshop: $50
  • Webinar: $20
  • Pre-Convention Tutorials: $20
  • Convention: $50