Program Description

Need ideas on how to attain positive patient matching and clean up patient identity? Industry leaders will discuss their experiences and options for advancing training, workflows, AI, and reporting.

Join us for an honest, practical discussion about Person Identity Management in healthcare. We'll tackle the common questions your community is asking, explore frequent MPI (Master Patient Index) pitfalls that impact data integrity, and review essential KPIs to measure success. Whether you're new to identity management or looking to optimize your current processes, this session delivers actionable insights to help you avoid costly errors and improve patient matching accuracy.

• Discuss why identity matters
• Understand workflows and system migrations that challenge identity
• management
• Compare/contrast opportunities for partnerships to increase positive
• patient matching
• Consider AHIMA Patient Matching Naming conventions

Panelists

Keisha Tolbert, MA, RHIA, CHPS; Director of Health Info Practice Advancement, AHIMA

Mackenzie Higgins, RHIA, Strategic Growth Manager, Harris Data Integrity Solutions
Candice Neilson, MS, RHIA, Director of Professional Servicess, Harris Data Integrity Solutions

Cynthia Kist, Associate Director, Banner Health

Continuing Education
CEUs: 1   |   HIIM Domain: Evolving Topics

This webinar has been approved for continuing education units (CEUs) to fulfill the continuing education requirements of AHIMA, AAPC, and ACDIS for CDI-related events not to exceed ten units from any single event. CEUs are based on contact hours. Thirty minutes of attendance at an educational program equals .5 CEU. For full details on AHIMA’s CEU qualifications, calculations, and more, view the AHIMA Recertification Website. CEUs may be adjusted based on the actual time of the event.  

Registration Fee

Community Webinar Rates

CHIA Members: Complimentary

AHIMA Members: $10

Non-Members: $15

On-Demand Access

On-demand access is not provided for community chat events.