| ELP032: Revenue Cycle Academy |
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Revenue Cycle Academy: Navigate the Revenue Cycle Maze with ConfidenceThree-part eLearning Series October 21, 23 & 28, 2025 from 10:00 am – 12:00 pm (PT)Join CHIA’s Revenue Cycle Academy series as we dive into the latest pre-authorization CMS-0057 guidelines, demystify chargemaster maintenance and tackle documentation and coding pitfalls utilizing AI tools. This dynamic series empowers health information professionals to enhance their knowledge and strengthen their pivotal role in driving organizational financial health, from patient pre-authorization to final payment. Discover how AI is reshaping revenue cycle management and gain insights into certifications to elevate your career. Don’t miss this opportunity to sharpen your skills, master the maze and lead with impact behind the scenes. Highlights of this program include:
For more detailed information about each session’s content, see the daily detailed program descriptions. (For best price register by 6 PM PT October 1)
eLearning Program DetailsContinuing EducationCEUs: 2 for Day One | 6 Total Program2 CEUs Domain: Revenue Cycle Management Day One Agenda
Session DescriptionFrom Charts to Checks: Mastering the RCM MazePresenter: Sam King, FHFMA, EHRC, FHIMSS, CPHIMS, CPHQ Revenue cycle management is more than just billing; it’s a strategic process that begins with accurate documentation and ends with timely reimbursement. This engaging session is designed specifically for Health Information professionals (HI), who play a pivotal role in ensuring the financial health of an organization. Participants will engage in interactive discussions and gain practical takeaways while exploring the entire revenue cycle—from patient registration and documentation to coding, claims submission and reimbursement. Learn how individual roles influence revenue integrity, compliance and patient satisfaction, while exploring actionable strategies to optimize performance within revenue cycle management. Learning Objectives:
Continuing EducationCEUs: 2 for Day Two | 6 Total Program2 CEUs Domain: Revenue Cycle Management Day Two Agenda
Session DescriptionsMastering the ChargemasterPresenters: Lidiya Ter-markarova, MBA, CHFP, CPC, RHIT, CRCR, CCS, Patricia Chua, RHIT, CCS, CCDS, and Loraine Lansing Dive into the mid-revenue cycle and discover why the chargemaster (Charge Description Master or CDM) is a cornerstone of an organization’s financial stability. This session offers a clear understanding of what the chargemaster is, how it’s developed and what it includes, such as item descriptions, revenue codes, CPT/HCPCS codes, charge codes and pricing details. Learn how the chargemaster connects with various systems to support accurate inventory management, billing, reimbursement and patient care documentation. Key takeaways include recognizing the chargemaster’s critical role in maintaining revenue integrity, ensuring regulatory compliance, supporting payer contracting and ultimately influencing the overall financial performance of a healthcare organization. Learning Objectives:
Chargemaster Audit and Maintenance StrategiesPresenter: Ann Petterson Bringing real-life best practices from the revenue integrity trenches, join the speaker in talking about creative strategies for chargemaster upkeep and quality. The ongoing maintenance of a Chargemaster is never-ending, and the more you look, the more you find. There’s no better way to gain meaningful insight than by hearing directly from a professional who works hands-on with chargemaster safeguards every day. Real-world experience offers invaluable perspective on maintaining compliance, ensuring accurate charge capture and protecting revenue integrity—insight not found in theory alone. Learning Objectives:
Continuing EducationCEUs: 2 for Day Three | 6 Total Program1 CEU Domain: Revenue Cycle Management
Day Three Agenda
Session DescriptionsImplementing AI in the Revenue Cycle MazePresenter: Kelly Canter, MHA, RHIT, CCS, CRCR, CPM, FAHIMA Numerous sources indicate that the majority of health systems plant or implement and adopt an artificial intelligence base platform within the next year or two. Most organizations, when surveyed, expressed a focus on the revenue cycle as their initial target. This session provides a comprehensive understanding of these technologies, essential pre-assessments, and the key questions needed to engage teams and vendors. Learning Objectives:
Understanding CMS-0057: Driving Pre-Authorization of the FuturePresenters: Tara O’Donnell, MPH and Roberta Baranda, MS, RHIA, CHP Issued by the Centers for Medicare & Medicaid Services (CMS) in January 2024, CMS-0057-F is a regulation aimed at improving interoperability of health data, streamlining prior authorization processes, reducing administrative burden on providers and patients and enhancing transparency and patient access to their health information. Learn about the components of the legislation, how organizations and payers are preparing for the compliance deadlines, why it matters including key challenges and risks Learning Objectives:
Roberta Baranda, MS, RHIA, CHPRoberta Baranda is the Director of Health Information Services, Clinical Documentation Improvement, and Coding at Valley Children's Healthcare. She leads interoperability projects, serves on national workgroups, and is Vice Chair of AHIMA’s Policy and Advocacy Council. Roberta recently received AHIMA's 2024 Triumph Award for Mentorship. 
Kelly Canter, MHA, RHIT, CCS, CRCR, CPM, FAHIMAKelly Canter is a seasoned revenue cycle professional specializing in optimizing RCM processes, artificial intelligence/technological design and strategy in health care, as well as change management. She is passionate about bringing those aspects together to be a catalyst in reducing the administrative burden in health care. Kelly is the Senior Director of Product Management overseeing the use of AI in denial prevention and payer accountability for Anomaly Insights. She is also currently a member of the AHIMA Board of Directors. 
Patricia Chua, RHIT, CCS, CCDSPatty Chua, RHIT, CCS, CCDS, is the founder and COO for Innova Revenue Group. She has more than 20 years of experience in the HIM/CDI/coding industry and is one of the nation’s foremost experts in coding and clinical documentation integrity (CDI). She is proficient in all aspects of CDI, revenue optimization, inpatient and outpatient coding, auditing, charge capture and regulatory compliance. 
Sam King, FHFMA, EHRC, FHIMSS, CPHIMS, CPHQSam is a seasoned healthcare executive and faculty member with 30 years of experience in health information technology, healthcare finance, big data analytics, artificial intelligence and continuous quality improvement. He served as COO, CIO, VP of Analytics, Senior Director, Medical/Healthcare Informatics Director, for several healthcare organizations. He is a faculty member at the University of Southern California Price School of Public Policy. In addition to HFMA and HIMSS, he is a member of the College of Healthcare Information Management (CHIME) and the Healthcare Data and Analytics Association (HDAA). His professional volunteer activities and recognitions are too numerous to mention. He is a frequent speaker/moderator at international, national and professional conferences addressing health IT and healthcare finance challenges facing our society across the Middle East, Europe, Asia, South America and the U.S. He provides training and consulting for healthcare leaders worldwide.k end. She also served as a consultant for a prominent national healthcare consulting firm. 
Tara O’Donnell, MPHTara O’Donnell is a Manager, Regulatory Affairs at the American Health Information Management Association, where she advocates on behalf of AHIMA members to federal agencies on a wide range of issues related to healthcare information technology. Tara has a particular interest in information blocking, utilization management processes, and cybersecurity, and enjoys learning about technical standards and implementation guides. Prior to joining AHIMA, she spent several years at the American Academy of Family Physicians working on both state and federal policy and advocacy, as well as at the Gallaudet University Center for Deaf Health Excellence. Tara received a Bachelor of Science degree in public health and a Master of Public Health degree with a concentration in health policy, both from the George Washington University, and resides in Bethesda, Maryland. 
Ann PetterssonAnn Pettersson is the Manager of Revenue Integrity at Valley Children’s Hospital, where she oversees chargemaster management and leads system-wide initiatives to optimize revenue charge capture and ensure regulatory compliance. With over two decades of experience in healthcare operations, Ann is known for her strategic leadership, deep knowledge of revenue cycle processes and commitment to continuous improvement. 
Lidiya Ter-markarova, MBA, CHFP, CPC, RHIT, CRCR, CCSLidiya Ter-Markarova is the Chief Executive Officer of Innova Revenue Group, a nationally recognized leader in healthcare revenue cycle management and consulting. Known for her depth of expertise and visionary leadership, she brings together strategic insight, operational excellence, and a passion for innovation in advancing financial performance for healthcare organizations. With more than 20 years of progressive experience across hospitals, physician groups, and health systems, Lidiya has become a trusted partner in end-to-end revenue cycle optimization. Throughout her career, she has spearheaded enterprise-wide initiatives that increased revenue integrity, reduced denials, improved compliance, and strengthened patient financial experience. Her ability to bridge financial strategy with clinical and operational realities has delivered measurable results, including millions in recovered revenue and sustained performance improvement for clients nationwide. Under Lidiya’s leadership, Innova Revenue Group has grown into a premier consulting firm known for its tailored solutions, hands-on expertise, and commitment to excellence. She is widely regarded as a forward-thinking leader whose strategic vision and collaborative style continue to shape the future of healthcare revenue cycle management. eLearning Program Registration Fees and DetailsLive access to the eLearning Program will be available to those who register at least one (1) business day before the live event. Group
orders must be received three (3) business days prior. Registrations submitted after these dates will receive on-demand access only. For late registrations, live access may be offered but is not guaranteed. Registration FeesSave $50 off the regular program fee if you register on or before 6 PM PT on October 1, 2025.Early-Bird Fees
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| How to Access Live eLearning Program | For advanced purchases received one (1) business day prior to event date, access will be made available the morning of the live program. Live Program access and materials will be accessible exclusively via the registrant’s CHIA User Profile. Registrants will be given access to an eLearning Program Access Group page (restricted access) that will include the LIVE event link and program evaluation. CEUs are available exclusively via the registrant’s CHIA User Profile under the Professional Development left tab |
| How to Access Program Materials | If handouts were provided by the speaker they can be found in CHIA’s Learning Management System . |
| How to Access On-demand Program Recording (included) | All eLearning Programs include on-demand access of the live program recording to stream. Allow up to three (3) business days after the live program for availability in CHIA’s Learning Management System . |
| Cancellation Policy | All purchases are non-refundable and non-transferable. View the Events & Education FAQs. |
For those already registered for this eLearning Program, please follow the detailed instructions below or watch the video below to gain access on the day of the live event.
| To attend the live program, registrations must be received one (1) day prior to event date; access will be made available the morning of the live program.
1. Login to your CHIA User Profile using the blue "Sign In" button at the top of CHIA's homepage. If login button is missing, you may already be logged in.
2. Once logged in, you should automatically be directed to your dashboard. If not, click on the "My Dashboard" link at the top of CHIA's homepage. 3. Hover over "My Learning" and select "Live eLearning Programs" from the top menu bar. 4. Select the appropriate eLearning Program, once on the program group page, you will find all the program access information. |
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1. Login to your CHIA User Profile using the blue "Sign In" button at the top of CHIA's homepage. If login button is missing, you may already be logged in.
2. Once logged in, you should automatically be directed to your profile. If not, click on the "My Profile" link at the top of CHIA's homepage. 3. Hover over"My Learning" and select "On Demand Content"from the top menu bar. to access CHIA's Learning Manangement System. 4. To allow the Learning Management System access to your CHIA profile select "Submit" 5. Once in the Learning Management System scroll down to the ON-DEMAND PROGRAMS" section. There you will find all unexpired on-demand purchases. |
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