| ELP028: Revenue Cycle Academy |
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Revenue Cycle Academy: Bridging the Gaps in Revenue IntegrityTwo-part eLearning Series Now Available On-demandUnlock the secrets to revenue cycle success with CHIA’s new Revenue Cycle Academy! This dynamic learning experience is designed to equip professionals with essential insights and strategies for optimizing performance across the continuum of care. This Academy unites industry experts from key revenue cycle drivers to share leading practices for building robust, compliant processes. Participants will explore the fundamentals of healthcare reimbursement, seamless coding-to-billing workflows, Medi-Cal regulations, behavioral health challenges, accurate patient care documentation, and effective strategies for preventing denials. Content areas include the fundamentals, foundational concepts of revenue cycle, CDI and reduction in denials, medical coding and impact on PSI quality scores, CalAIM impact on MediCal, and changes focusing on behavioral health. Highlights of this two-day program include:
For more detailed information about each session’s content, see the daily detailed program descriptions. (For best price register by 6 PM PT March 26)
eLearning Program DetailsContinuing EducationCEUs: 3.5 for Day One | 6.5 Total Program3.5 CEUs Domain: Revenue Cycle Management Day One Agenda
Session DescriptionsPutting Together the Many Pieces of the Revenue CyclePresenter: Rose Dunn, MBA, RHIA, CPA, FHFMA, FACHE This session will provide attendees with a fundamental understanding of the scope of the revenue cycle and how its components are intertwined and impact an organization. Learning Objectives:
PSI Metrics: Quality vs Medical Coding and RevenuePresenter: Gloryanne Bryant, MA, RHIA, CDIP, CCS, CCDS Hospital patient safety indicators (PSIs) are a big part of inpatient documentation and medical coding. Under an initiative from the Agency for Healthcare Research and Quality (AHRQ) there is a group of indicators that drive healthcare quality and safety. Hospital "Quality Departments" focus on PSIs and report data to the Centers for Medicare/Medicaid Services (CMS). Health information medical coding departments are responsible for and oversee medical coding, both diagnostic and procedural. Since PSIs have ICD10-CM/PCS codes built into their criteria, the connection of PSIs to medical coding is large. ICD-10-CM coding guidelines and instructions can be a roadblock to the quality and accuracy of PSIs. Attend this session to learn solutions for accurate medical coding and accurate revenue. Don’t miss out on learning how quality and health information leaders can collaborate for success! Learning Objectives:
Continuing EducationCEUs: 3 for Day Two | 6.5 Total Program3 CEUs Domain: Revenue Cycle Management Day Two Agenda
Session DescriptionsCalAIM Basics - Changes to MediCal and Its Impact on Mental Health ReimbursementPresenter: Dana Smith, MA, MHL, CPHQ Come learn about the basic elements of CalAIM - California Advancing and Innovating Medi-Cal - from a quality professional who co-led efforts to implement CalAIM requirements in a large behavioral health organization. We will review the purpose and goals of CalAIM, examine support and resources from the State and evaluate some basic documentation requirements. Learning Objectives:
Elevate CDI Impact with Utilization Management Collaboration and Denial PreventionPresenters: Jennifer Arend, MSHI, RN, CDIP, CCS, CCDS, PMP and Mitzi Power In today’s healthcare climate, payers are more focused than ever on reducing inpatient stays and denying those stays for a lack of medical necessity. CDI teams are typically proactively engaged in assessing 80% of inpatient visits and with a few variations can contribute an even greater impact. Traditionally utilization management (UM) and CDI have performed case reviews in silos, but now is the time to develop cross-communication between these two critical areas. Discover how targeted interactions and strategic technology adjustments can help an organization gain recognition for quality care while reducing the burden of record re-reviews. Learn to capture the full clinical picture accurately, enhancing both financial outcomes and overall care documentation. Learning Objectives:
Jennifer Arend, MSHI, RN, CDIP, CCS, CCDS, PMPJennifer Arend, MSHI, BS, RN, CCDS, CDIP, CCS, PMP is Director of CDI for Austin, TX-based Norwood. In this role Jennifer manages partner projects and delivers services for both inpatient and outpatient CDI. She brings multiple perspectives to the forefront of workflow development and implementation to enhance the quality and efficiency of the CDI role. Jen has a broad expanse of knowledge working with many EMR systems and CDI tools. She has comprehensive educator skills and experience consulting with organizations to develop and strengthen CDI programs. Additionally, Jen holds a Master of Science degree in Healthcare Informatics from Northwestern University and is a certified Epic analyst which brings additional expertise in data and analytics to the middle revenue cycle perspective. 
Gloryanne Bryant, MA, RHIA, CDIP, CCS, CCDSGloryanne is a Registered Health Information Administration (RHIA) with 40 years of Revenue Cycle experience. She is certified by the American Health Information Management Association as a Clinical Documentation Improvement Practitioner (CDIP), a Certified Coding Specialist (CCS), and is also certified by the Association for Clinical Documentation Integrity Specialists (ACDIS) as a Certified Clinical Documentation Specialist (CCDS). She is proficient in ICD-10-CM/PCS and has been an instructor for nine years. Ms. Bryant has extensive experience in clinical coding, auditing, billing compliance and reimbursement. This experience includes Clinical Documentation Assessments, Query Development, MS-DRG Audits, Rehabilitation Coding Audits, ED Coding Audits, Provider Documentation Training and Peer-to-Peer Coding Education. 
Rose Dunn, MBA, RHIA, CPA, FHFMA, FACHEMs. Dunn is Chief Operating Officer of First Class Solutions, Inc. of St. Louis, Mo. Rose started her career as Medical Records Director at Barnes Hospital, a 1,200-bed teaching hospital in St. Louis. She was promoted to Vice President at Barnes and was responsible for more than 1,600 employees. After Barnes, she worked for MetLife as their national AVP of Provider Relations, Customer Service, and Medical Management. Rose also served as the CFO of an Illinois dual hospital system. Currently, she assists clients improve the operational performance of HIM, Coding, CDI, and other revenue cycle departments. She is an AHIMA Distinguished Member award recipient and has served as the elected President and employed CEO of AHIMA. She is active in ACHE, AICPA, HFMA, and AHIMA. Rose has created on-line courses, taught at several universities, authored more than a dozen texts, published 200+ articles, and made more than 650 presentations on a variety of topics for large and small in-person and virtual audiences. 
Mitzi PowerMitzi Power is Senior Director of Solutions for Austin, TX-based Norwood. In this role she grows relationships with Norwood’s healthcare partners, helping them build and sustain the wins they need to drive financial and quality health. She also manages Norwood’s mid-revenue cycle team members to facilitate service delivery. Prior to joining Norwood Mitzi’s career included several stops in the mid-revenue cycle, including roles in rural hospitals to large regional hospitals and the full revenue cycle—front end, mid cycle, and back end. She also served as a consultant for a prominent national healthcare consulting firm. 
Dana Smith, MA, MHL, CPHQWith 33 years in the behavioral healthcare field, Dana has held several positions in counseling, clinical administration, development, and most significantly, in quality, as Director of Quality. Dana is a certified Healthcare Quality Professional (CPHQ) and holds master's degrees in health leadership and psychology. Passionate about outcomes, quality, clinical documentation, teamwork, and person-centered care, Dana is thrilled to share her understanding of CalAIM with the California Health Information Association. eLearning Program Registration Fees and DetailsLive access to the eLearning Program will be available to those who register at least one (1) business day before the live event. Group
orders must be received three (3) business days prior. Registrations submitted after these dates will receive on-demand access only. For late registrations, live access may be offered but is not guaranteed. Registration FeesSave $50 off the regular program fee if you register on or before 6 PM PT on March 26, 2025.Early-Bird Fees
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| How to Access Live Program and Materials | For advanced purchases received one (1) day prior to event date, access will be made available the morning of the live program. Live Program access and materials will be accessible exclusively via the registrant’s CHIA User Profile. Registrants will be given access to an eLearning Program Access Group page (restricted access) that will include the LIVE event link, presentation materials, and program evaluation. CEUs are available exclusively via the registrant’s CHIA User Profile under the Professional Development left tab |
| How to Access On-demand Program Recording (included) | All eLearning Programs include on-demand access of the live program recording to stream. Allow up to three (3) business days after the live program for availability in CHIA's Learning Management System. |
| Cancellation Policy | All purchases are non-refundable and non-transferable. View the Events & Education FAQs. |
For those already registered for this eLearning Program, please follow the instructions or watch the video below to gain access.
| Live Access |
| To attend the live program, registrations must be received one (1) day prior to event date; access will be made available the morning of the live program.
1. Login to your CHIA User Profile using the blue "Sign In" button at the top of CHIA's homepage. If login button is missing, you may already be logged in.
2. Once logged in, you should automatically be directed to your profile. If not, click on the "My Profile" link at the top of CHIA's homepage. 3. Select"Groups" in the top menu bar. 4. Once on the program group page, you will find all the program access information. |
| On Demand Access |
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1. Login to your CHIA User Profile using the blue "Sign In" button at the top of CHIA's homepage. If login button is missing, you may already be logged in.
2. Once logged in, you should automatically be directed to your profile. If not, click on the "My Profile" link at the top of CHIA's homepage. 3. Select"Quick Links" then select "Access On Demand Content" in the top menu bar to access CHIA's Learning Manangement System. 4. To allow the Learning Management System access to your CHIA profile select "Submit" 5. Once in the Learning Management System scroll down to the ON-DEMAND PROGRAMS" section. There you will find all unexpired on-demand purchases. |
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